For hospitals, clinics & diagnostic centres
Baadal is a private cloud server that sits in your hospital and puts the PCs at your OCT, fundus camera, reception and consultants’ cabins on one set of patient files. Front desk, consultants and nursing staff each open what their role allows, and patient data stays on hardware you own.
Walk the floor
Pick a room on this eye hospital floor. See what its PC saves to Baadal, which patient folder the file is filed in, and who in the hospital can open it.
Tap a room on the plan, or use the directory.
At the PC: Front desk
At the PC: OCT technician
Works where the machine’s PC can save files to a network folder. Machines export their files in different ways, so we go through each of yours before setup.
At the PC: Fundus camera technician
Works where the machine’s PC can save files to a network folder. Machines export their files in different ways, so we go through each of yours before setup.
At the PC: B-scan technician
Works where the machine’s PC can save files to a network folder. Machines export their files in different ways, so we go through each of yours before setup.
At the PC: A-scan technician
Works where the machine’s PC can save files to a network folder. Machines export their files in different ways, so we go through each of yours before setup.
At the PC: Biometry technician
Works where the machine’s PC can save files to a network folder. Machines export their files in different ways, so we go through each of yours before setup.
At the PC: Perimetry technician
Works where the machine’s PC can save files to a network folder. Machines export their files in different ways, so we go through each of yours before setup.
At the PC: Consultants
At the PC: MRD staff
Edits, shares and deletions here show in each person’s Activity list.
Before and after
A consultant wants to see an OCT printout before tomorrow’s surgery, so the technician photographs it and sends it on WhatsApp. The patient’s scan now lives on a personal phone and in its chat backup.
Consultants view the scan in the myBaadal app. With download and sync off on the share, the app can’t save it to their phone.
The fundus camera’s PC holds every image taken since it was installed, on one local hard disk that nobody has copied anywhere.
Kept on Baadal instead, the images can sit on mirrored drives and go into a scheduled backup.
A patient comes back after six years and asks for the discharge summary from their surgery. Someone is sent to the record room, and the patient is told to come back tomorrow.
Once the old file is scanned into Baadal, typing the name or UHID brings the summary up.
A day at the hospital
A busy OPD morning is when reception, the diagnostic rooms, the consultants and the TPA desk all need the same patient’s files within minutes of each other.
Front desk
Registers a returning patient and opens their folder by UHID. Last year’s prescription and refraction sheet are already there, not in a file box under the counter.
OCT technician
Runs the scan and saves the report from the machine’s PC into the OCT folder on Baadal. The consultant opens it on the cabin PC, and no pen drive goes down the corridor.
Consultant
Opens today’s fundus photograph and the one from 2023 on the cabin PC, without sending anyone to the camera room to look for it.
TPA desk
A cashless patient is due for discharge. The discharge summary, final bill and investigation reports are already in the patient’s Insurance & TPA folder, so the desk uploads them to the TPA’s portal for final approval from that one place.
Consultant, at home
A post-op patient calls about a red eye. The consultant opens the discharge summary in the myBaadal app and advises them, with nothing forwarded to a personal chat.
Overnight
The scheduled backup copies the day’s scans, reports and case sheets to the backup drive. A run pauses use for a short while, so it is set for the hour when the wards and casualty are least likely to need a file.
Your MRD, on Baadal
Before Baadal ships, we build your patient template around the numbering your MRD already uses. A scan, a consent and a claim document then go where the technician, the ward nurse and the TPA desk expect them, in every patient folder.
Who sees what
Access follows groups you set up once: OPD, each ward, each diagnostic room, billing. When a nurse moves wards, move them to the new ward’s group and their access follows. When a resident finishes their term, disable the account; their files stay and any links they sent stop working.
Opens
Sees the whole hospital
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Search and AI search
Patients rarely remember their UHID. They remember the year, the doctor and the operation. Baadal reads the text inside PDFs and scanned pages, so a question in plain words finds the file, whatever the machine or the technician called it.
Ask your files
Front desk
“Ramesh Desai’s cataract surgery, sometime in 2020.”
The IPD file, with the signed consent and the discharge summary, found from the scanned pages.
Consultant
“Mrs Shah’s visual field reports since her glaucoma was first picked up.”
The VFA printouts saved for her, whatever the technician named each file.
TPA desk
“The insurer’s query letter on the knee replacement claim.”
Read from the scanned letter in the claim folder, filed under the patient’s IPD number.
Your own workflow
Build the flows your hospital already follows: what happens at each stage, who is responsible for it and who approves it before the file moves on to the next counter.
Example workflow · Cashless discharge · follow the line
Consultant
The treating consultant advises discharge and signs the summary the RMO has drafted in the patient’s IPD folder.
Nursing staff
Case sheet, nursing notes, consents and investigation reports are checked and filed against the IPD number.
TPA desk
The TPA desk sends the final bill, discharge summary and reports to the TPA and waits for final approval of the cashless amount.
Billing
Once the TPA approves, billing collects non-payables and any co-pay, and the patient leaves with their summary.
MRD
The MRD confirms nothing is missing and the admission stays filed under the patient’s UHID.
Admissions, pre-surgery checks, MRD audits or referral letters can each get their own steps and approvers, mapped with your MRD and nursing heads during setup.
Your clinic software
If your hospital information system, clinic management or billing software installs on Windows or Linux, Baadal can host it on a virtual machine of its own, and reception, billing and the wards keep using it from their own PCs.
StartStopSnapshot
Licences for Windows, your HIS and each user have to allow the access you plan. On the demo call we go through your clinic software and what its vendor supports on a virtual machine.
Sharing with patients and doctors
Send a scan, a report or a discharge summary as a link instead of a photo. Make it view-only, switch off downloads if you like, and let it lapse after the follow-up. A partner lab or a referring doctor can get a folder of their own to upload reports into.
Revoke access
A few HIS, pharmacy and accounts packages built for Windows or Linux
Product names and logos belong to their owners and are shown to indicate software that can run on a Baadal virtual machine. Baadal is not affiliated with these vendors.
Patient confidentiality
Patients tell their doctor what they tell nobody else. On Baadal their files stay on hardware your hospital owns, and each person on your staff opens only what their role needs.
Case sheets, scans and reports stay on-premises, on a device in your hospital, not with a cloud storage company.
Front desk, wards, technicians and consultants each open only the folders their work needs.
Files sit on the device’s encrypted drives, inside the hospital.
Each person’s Activity list shows files added, edited, shared, deleted and restored, and downloads through links they sent. Opening a file isn’t recorded.
Mirrored drives inside the device if you choose them, plus a scheduled backup to a drive or location you choose.
A clinic holds diagnoses, prescriptions, scans, ID proofs and insurance details for every patient. The 2002 medical ethics regulations, which the National Medical Commission still applies, bind doctors to confidentiality. Today the IT Act’s 2011 rules treat medical records as sensitive personal data; the main duties of the Digital Personal Data Protection Act, 2023 replace them from May 2027, and reach paper records too once they are scanned.
IMC Ethics Regulations, 2002 · confidentiality
Doctors must not disclose what they learn about a patient in the course of treatment, except in the narrow cases the regulations allow, such as a judge’s order or a notifiable disease.
Case sheets, scans and reports stay on hardware the hospital owns, not with a cloud storage company. Consultants, nurses and the front desk each open only the folders their role needs.
IMC Ethics Regulations, 2002 · records on request
When a patient, their authorised attendant or a legal authority asks for medical records, acknowledge it and issue them within 72 hours.
A search by name, UHID or year finds the file without a trip to the record room, and you can hand it over as a link or a download instead of a photocopy.
IT Act, 2000 · SPDI Rules, 2011 (until May 2027)
Medical records and history are sensitive personal data. A hospital or clinic run as a business must protect them with reasonable security practices and a documented security policy.
Drive encryption, folder permissions by role and each person’s Activity list can form part of the security practices you document. Writing and following the policy stays with the hospital.
DPDP Act, 2023 and DPDP Rules, 2025 · safeguards (from May 2027)
Protect patients’ personal data with reasonable security safeguards. The DPDP Rules, 2025 name encryption, access control, access logs and backups among them.
Drive encryption on the device, folder permissions by role, an Activity list of files added, edited, shared and deleted, and scheduled backups to a drive or location you choose.
DPDP Act, 2023 · personal data breach (from May 2027)
When a breach touches patient records, the hospital must tell the Data Protection Board of India and each patient whose data was affected.
Share lists show who could reach each patient folder, and Activity shows what was shared and which public links were downloaded from, which helps you work out whose records may be involved.
Baadal is one part of meeting these duties, never the whole of it. Consent forms, privacy notices, staff training and how records are handled every day still decide the outcome. A summary for orientation only, not legal advice.
Medical records retention
Retention rules for hospitals sit in medical ethics regulations, state registration rules and diagnostic laws. Baadal keeps every year in one searchable place inside the hospital; deciding what to keep, and for how long, stays with you and your legal adviser.
IMC Ethics Regulations, 2002
Each doctor keeps the records of indoor patients for three years from the date treatment began, in the standard proforma the regulations prescribe.
PC-PNDT Act, 1994
Centres that scan pregnant women keep Form F, consent forms and the other records the Act and its rules require for two years, and until any legal proceeding is finally disposed of if that is later. Records kept on a computer also need a printed copy, authenticated by the person responsible.
Clinical Establishments Act, 2010
Where the 2010 Act or a state law like it applies, registration comes with conditions on maintaining patient records and reporting information. The details vary from state to state.
Periods are summarised for orientation only, not as legal advice. They differ by state and by the services you offer, so confirm them with your legal adviser.
Your options
| What matters | Google Drive / Dropbox | A NAS from a shop | Baadal™ |
|---|---|---|---|
| Where patient data sits | Provider’s infrastructure | Your premises | Your premises, on hardware you own |
| Scans from diagnostic machines | Each machine PC needs a sync app and an internet upload | Saved to a shared folder if someone has set one up | Machine-room PCs and doctor PCs work from the same files on the hospital network |
| A consultant checking a scan from home | Through the provider’s app | Usually needs a VPN or remote desktop | Through the myBaadal app, on access you can switch off |
| Your HIS or clinic software | Hosted by the vendor or on a rented cloud server | Runs on a separate PC or server | Hosted in a Windows or Linux VM on Baadal, where your vendor’s licence allows |
| Finding a report from years ago | Supported file types and plans vary | Depends on indexing software and file type | Search inside scanned consents and reports, or ask in plain words |
| When a resident or nurse leaves | Delete the account; files they shared may need tracking down | Permissions changed folder by folder | Switch the account off on the web; patient files stay put and their links stop opening |
| Who sets it up | Your team or an IT partner | Your team or an IT partner | Patient folders, roles and VMs ready when the device arrives |
| What you pay | Provider plan; costs depend on users and storage | Hardware, plus any software and support | One-time hardware + annual support plan |
Capabilities depend on the product, plan, hardware and configuration.
Frequently asked questions
Yes, where the PC that runs the machine can save its files to Baadal. Its reports and images are then kept there, not only on that PC’s own disk. Lotus Eye Hospital runs eight machines on one private cloud: reception, Fundus, OCT, doctor PCs, B-Scan, A-Scan, IOL Master and VFA. Machines export their files in different ways, so we go through each of yours before setup.
No. Baadal stores the files your machines export, including DICOM files, and keeps them organised, backed up and shareable. It doesn’t replace a PACS or a DICOM viewer, and it doesn’t connect to the machines themselves. If you use viewing software that installs on Windows or Linux, we can check whether it can run on a virtual machine.
Yes. Consultants sign in to the myBaadal app on a phone or laptop and open the folders their role allows, so nothing has to be forwarded to a personal chat. Access from outside the hospital needs an internet connection, and when a visiting consultant stops working with you, you disable their account.
If it installs on Windows or Linux, it can be hosted on a virtual machine on the device. Some HIS products are sold only as a cloud service, and those stay with their vendor. Your HIS, Windows and user licences need to cover the access you want; we go through this on the demo call.
No. Baadal doesn’t link records to ABHA numbers or exchange them through ABDM. It is where your files, and any software you choose to host, live inside the hospital.
Not on its own. Baadal helps with where patient data sits and who can reach it: hardware you own, access by role, encryption, a list of edits and shares, and backups. Consent, privacy notices, how long you keep records and how staff handle them remain the hospital’s responsibility. The Act’s main duties are scheduled to apply from May 2027.
Inside the hospital, yes. Machines, reception and doctor PCs keep working on the local network while Baadal and your network have power. Consultants opening files from home, and sync with another branch, need the internet.
If you choose mirrored drives, a single drive failure need not cost you your images, and a scheduled backup keeps another copy on a drive or location you choose. Mirroring is not a backup, so keep both. If the device itself develops a fault, call Baadal support and we diagnose it and arrange repair or recovery under your support and warranty terms.
Book a demo
Tell us which diagnostic machines and clinic software you run. We walk you through Baadal set up for a hospital like yours, then quote for your setup.
Call +91 78620 22715
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